These Terms govern reservations made on this site. The online booking and deposit are sold by Cabo Hospitality LLC; your experience is delivered at the venue by Operadora Calamar S.A. de C.V., which collects the remaining balance on site. By booking, you agree to these Terms.
Reservations & deposits
- Your online deposit secures your table or package for the date you select. It is applied 100% toward your total — it is not an additional fee.
- The remaining balance (minimum spend) is due at the venue on the night of your reservation, payable by cash (USD or MXN), Visa or Mastercard — American Express is accepted for the online deposit only.
- Prices and package contents are shown before you pay and are confirmed in your reservation. Availability is not guaranteed until your deposit is received.
Cancellations, refunds & changes
- Deposits are refundable up to 72 hours before your reservation date. Within 72 hours, the deposit is non-refundable.
- You may reschedule to another available date; your deposit carries over. Use the Manage Booking page or contact us.
- Refunds (when eligible) are returned to your original payment method via Stripe.
Age & identification
El Squid Roe is all-ages during the day for dining; after 10:00 pm it is strictly 18+. Every guest must present a valid government-issued photo ID or passport on entry at night. Guests who cannot verify their age will be refused entry without refund.
Dress code is casual — clothing and shoes are required, and the venue reserves the right to refuse entry at the doorman's discretion.
Conduct & right to refuse service
We want everyone to have a great night. Management reserves the right to refuse entry or service, without refund, for intoxication, aggressive or unlawful behavior, or failure to follow venue policies (including dress code). Please drink responsibly.
Liability
To the maximum extent permitted by law, El Squid Roe, Cabo Hospitality LLC, and Operadora Calamar S.A. de C.V. are not liable for personal loss, injury, or damages arising from your voluntary attendance, except where caused by our gross negligence or willful misconduct. Our total liability for any booking is limited to the amount you paid for it.
Governing law
The online transaction is governed by the laws applicable to Cabo Hospitality LLC; services rendered at the venue are governed by the laws of Mexico (Baja California Sur). Disputes will be handled in the appropriate courts of those jurisdictions.
SMS Messaging Program
When you opt in, El Squid Roe sends transactional booking texts: booking confirmations, reminders, post-visit review requests, table-availability and waitlist alerts, and incomplete-booking reminders.
Consent is obtained at checkout when you provide your mobile number and check the consent box. Consent is not a condition of purchase, and message frequency varies with your booking activity.
Message and data rates may apply.
Opt out: reply STOP to cancel at any time. For help, reply HELP, email info@elsquidroe.com, or call +1 (623) 224-2365.
Carriers are not liable for delayed or undelivered messages.
You must be 18 or older to use this service.
For how we handle your mobile data, see our Privacy Policy.
Contact
Questions about your booking: info@elsquidroe.com. See also our Privacy Policy and FAQ.